Privacy Policy

Last updated: September 22, 2025

Business: SHOP SONICX LLC

Address: 57 Tulip Poplar Dr, Linden, VA 22642, United States

Email: support@shopsonicx.com

Website: https://shopsonicx.com

Your privacy matters to us. This Privacy Notice explains what personal information we collect, why we collect it, how we use and share it, and the choices and rights available to you. If you don’t agree with our practices, please do not use our services.

Quick Summary — The Highlights

What we collect: Contact details, order and payment info (processed securely by our payment providers), device & usage data, and anything you provide when you contact us.

Why we collect it: To process orders, communicate about purchases, improve the site, and protect against fraud.

Do we sell your data? No — we do not sell personal information.

Your rights: Depending on where you live, you may be able to access, correct, delete, or export your personal information.

How to reach us: support@shopsonicx.com

1. Information We Collect

We collect information you provide directly and technical data generated when you use our website:

Information you give us: Name, email address, phone, billing & shipping address, order details, and customer service communications. Payment details are processed by third-party providers (we do not store full card data).

Technical & usage information: IP address, browser type, device identifiers, pages visited, referral source, and cookies/analytics data.

2. How and Why We Use Your Information

We use your personal information to process and fulfill orders, communicate updates, improve our website, prevent fraud, and comply with legal obligations.

3. Legal Bases for Processing

We process data under one or more legal bases: consent, contract performance, legal obligation, or legitimate interest (e.g., fraud prevention, service improvement).

4. Sharing Your Information

We share data only with trusted service providers — payment processors, shipping carriers, analytics, and fraud prevention partners. We may also share data for legal or business transfer reasons.

5. Cookies & Analytics

We use cookies and similar tools to improve site functionality and analyze usage. You can manage cookies in your browser settings. To opt out of Google Analytics, visit this link.

6. Data Retention

We retain personal data only as long as needed for service fulfillment, legal compliance, and dispute resolution. Afterward, data is deleted or anonymized.

7. Your Privacy Rights

Depending on your location, you may request access, correction, deletion, or portability of your personal information. Contact us for assistance at support@shopsonicx.com.

8. How to Exercise Your Rights

To make a request, email us with your name, order email, and a clear description of your request. We will verify your identity and respond within 30–60 days.

9. Children’s Privacy

Our services are not for children under 13. We do not knowingly collect information from them. Contact us if you believe we have done so.

10. International Transfers

Your information may be processed in the United States. By using our services, you consent to such processing under applicable laws.

11. Security

We implement administrative, technical, and physical measures to protect your information, though no system is 100% secure. Please use caution online.

12. Changes to This Notice

We may update this Privacy Notice periodically. Updates will appear on this page with a new “Last updated” date.

13. Contact Us

If you have questions, privacy concerns, or wish to exercise your rights, contact us at:

SHOP SONICX LLC

Address: 57 Tulip Poplar Dr, Linden, VA 22642, United States

Email: support@shopsonicx.com

Support Time: Mon – Sat/ 8:00 AM – 7:00 PM